Return & Refund Policy
At Trend Pick Hub, your satisfaction is our priority. If you are not fully happy with your purchase, you may be eligible for a refund under the terms below:
✅ Eligibility for Refund
- Refunds are only applicable for items returned within 2 days of delivery.
- Products must be unused, in original condition, and returned in their original packaging.
- Items must include all accessories and components provided at the time of delivery.
- Trend Pick Hub reserves the right to refuse refunds for items that do not meet these conditions.
🚚 Return & Shipping Costs
- We offer free shipping on all orders across the UAE.
- In case of a return, a return shipping fee of AED 30 will be deducted from your refund amount.
- Return shipping is free only if the item received was faulty or incorrect.
🔁 Refund Process
- Contact us at trendpickhub33@gmail.com within 2 days of receiving your order. Include your order number and genuine reason for return with proofs ( pictures & videos )
- We will review your request and provide return instructions if eligible.
- Once your return is received and inspected, you will be notified of approval or rejection.
- If approved, the refund will be processed to your original payment method within 7-14 business days, minus the return shipping fee if applicable.
❌ Non-Refundable Situations
- Change of mind = Straight Rejection
- Requests made after 2 days from delivery date.
- Products that are used, damaged, or incomplete.
- Items returned due to installation issues (e.g. product not compatible with fabric dashboards).
- Final sale or discounted items.
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Returns without original packaging.
📩 Need Help?
For any support, please contact our team at trendpickhub33@gmail.com We're here to assist you.